We understand that sometimes customers need to ask questions in confidence or anonymously and that sometimes questions are of a sensitive or personal nature that they would rather not ask. In this FAQ section, we have listed the most frequently asked questions by our customers via live chat, email and phone calls. Simply click on a category, or product below, to view the questions and answers.
We are pretty sure we have covered all possible areas; from how to order, to what your parcel will look like, to how we are able to sell our products at such great prices. In addition to a detailed FAQ section on every product we sell, we also have a dedicated customer service team that is available 24/7 to answer any urgent questions you might have in relation to the products for sale on our website.
Our customer service team can be contacted via email or live chat 24 hours a day, 7 days a week, and look forward to assisting you with your order!
Simply click on the product you want, followed by the quantity and enter your delivery details. Finally, select your payment method of choice and complete payment via the details you will receive via email. Once the payment is received you will be sent an email confirmation along with the estimated delivery date.
Online pharmacies offer a wide selection of payment options. These include Bitcoin, PayPal, bank transfer and Cash App etc.
We use an offshore payment processor to protect our customers privacy. There will therefore be no mention of the website or product you have bought. On completion of your payment you will receive an email confirming the descriptor name and what will show on your statement.
All orders are packed well and with total discretion in mind. Order products online safe in the knowledge that your privacy is our priority.
All orders are sent via recorded delivery. The tracking number assigned to your order will be sent to your email once your order has been dispatched.
Delivery in the UK generally takes 1 – 3 days. Depending on your exact location delivery can take longer and for some deliveries, we take longer (out the UK) it can take up to 5 to 6 days.
Yes, all orders are issued with tracking numbers. You will receive an email from our tracking department when your order has been assigned its tracking number.
The cost of shipping ranges from £2.50 – £50 this is dependent on your exact location. Contact our Customer service team for more information.
All of the products on our site can be delivered nearly anywhere in Europe including Germany, France, Italy, Ireland, Poland, Sweden, the Netherlands & the United Kingdom and the world at large,
